Ashton West joined the MIB as Chief Executive in 2003.  He has been in the insurance industry for over 35 years actively involved in claims and general management.

Since arriving at MIB he has helped to steer the organisation through significant change, particularly focused on optimising the return on the investment in the Motor Insurance Database to address the problem of uninsured motoring with the number of claims against the UK Guarantee Fund having now almost halved since 2005. The organisation also provides management services to other industry bodies, especially focused on data asset management.

In addition to claims and general management, Ashton has participated in a number of industry initiatives. He was involved with the negotiation and operation of agreements to assist in the resolution of large scale industrial disease claims issues.  He participated in the Working Party for the development of the Personal Injury Pre-Action Protocols and the development of the Code of Best Practice on Rehabilitation. He received the inaugural Outstanding Individual Achievement award at the Rehabilitation First Awards, won the British Insurance Awards Achievement Award in 2010 and the Claims Innovation Outstanding Innovator Award in 2011.

Ashton was a founder member of the Civil Justice Council, is a current member of a number of Association of British Insurers (ABI) Committees including; Motor Committee, Industrial Disease Committee and Personal Injury Committee. He is currently also a director of Insurance Database Services Ltd, the Insurance Fraud Bureau and a trustee of The Road Safety Trust.

He is a law graduate, Chartered Insurer, member of the Institute of Management and was recently awarded an OBE for services to road safety.